App / Casino
This page explains how falas4d collects, uses, and protects the personal data tied to your account — from your login details and payment records through to your session activity on mobile and desktop. Access to this policy is open to anyone using falas4d where local law and eligible regions permit.
When you open an account with us, we collect the information needed to operate your session: your registration details, login credentials, and the payment method you connect — whether that is ShopeePay, LinkAja, or another supported channel. Transaction records tied to your account wallet are retained so you can review them from your account dashboard after login. We also collect session data — pages visited, game sessions opened, and device type — to keep the mobile experience consistent when you switch between a phone browser and a desktop session. This data is not sold to third parties. It is used to run your account, process wallet activity, and route support queries to the right team. Where local law requires a lawful basis for processing, we rely on contract performance for account operations and legitimate interest for security monitoring. Availability of certain features depends on local law and eligible regions. If you have questions about what we hold on your account, the contact paths in the Support section below are the right place to start.
This policy covers the data falas4d processes directly. Some parts of your experience — external payment rails, third-party game content from studios like PG Soft and Pragmatic Play, and linked services — operate under their own separate policies. Here is what falls inside and outside our scope.
All data tied to your falas4d account — registration details, login records, password resets and session tokens — falls inside this policy. We process this data to keep your account secure and accessible across devices.
Payment records for deposits and withdrawals made through your account wallet are covered here. This includes ShopeePay and LinkAja transaction logs visible in your account dashboard after login.
Game content delivered by studios including PG Soft, Pragmatic Play and Bigtime Gaming is subject to those providers' own data terms. We do not control what session data a game engine processes on its own servers.
External links, payment processors and identity verification services operate under their own privacy frameworks. We are not responsible for data handling on platforms outside falas4d — check their policies directly before sharing personal information.
You have the right to know what data we hold on your account and to request a correction if something is recorded incorrectly. If you believe your account details are out of date — your registered email, phone number, or payment method — you can update them directly from the account settings page after login. For records you cannot edit yourself, a written request to our support team is the right step. You may also ask us to explain why a specific piece of data is being processed, or to raise a question about how your wallet records are used. We aim to respond to access requests within a reasonable timeframe. Availability of specific rights depends on local law and the region from which you access the service.
Log in and open the account dashboard to see your current transaction history, session logs and registered details. Data shown there reflects what we currently hold.
Update your registered email, phone number or payment method in account settings. For fields locked behind verification, contact support with your account ID and the correction needed.
If something in this policy is unclear or you want to know why a specific data point is processed, send your question through in-app chat or WhatsApp support and reference your account.
Where local law gives you a right to erasure, submit a written request via our support channels. Include your account ID. We will confirm what can be removed and what must be retained under applicable rules.
Questions about your account data, correction requests and privacy queries are handled through the same support routes you use for account help. In-app chat is available from the main menu after login; WhatsApp support handles requests outside the app. Include your account ID in any privacy request so we can locate your records without delay.
Open the main menu after login and select the chat option. For privacy queries, include your account ID and a brief description of your request.
Send your privacy or data question to our WhatsApp support line. Share your registered account ID so the team can pull your records directly.
Your current transaction records, session history and registered details are visible in the account dashboard after login — check there first before contacting support.
Account security and data handling are managed directly by falas4d. We apply standard encryption to data in transit and store account credentials in hashed form. Cookies are used to maintain your login session across pages and to remember your device when you return — you can clear them from your browser settings at any time without losing your account.
Account records are kept for as long as your account is active and for the period required by applicable rules after closure. Transaction logs for ShopeePay and LinkAja activity are retained to support dispute resolution and regulatory requirements where applicable.
Session cookies keep you logged in as you move between the lobby, wallet and support pages. Analytics cookies help us understand which pages load slowly on mobile connections. You can manage cookie preferences from your browser; core account cookies cannot be disabled without ending your session.
Passwords are stored in hashed form and never visible to support staff. If you suspect unauthorized access to your account, change your password from account settings immediately and contact us through in-app chat with your account ID.
When this policy is updated, the revised version is published on this page. The date at the top of the page reflects the most recent change. Continued use of your account after a change is posted means you have seen the updated terms — check this page periodically if you want to stay current.
Answers to the questions we hear most often about account data, cookies and your rights under this policy.
We collect your registration details (email, phone number), login credentials, and the payment method you connect to your account wallet. Once you start using the platform, we also record session activity — pages visited and device type — to keep your experience consistent across mobile and desktop.
Yes. Deposit and withdrawal records tied to your account wallet are stored and visible in your account dashboard after login. These records are kept to support your account history and, where applicable, to meet regulatory requirements. They are not shared with unrelated third parties.
Log in and open the account dashboard to review your current records. You can update your email, phone number or payment method in account settings. For fields you cannot edit directly, contact support through in-app chat or WhatsApp with your account ID and the correction you need.
We use session cookies to keep you logged in as you move between pages, and analytics cookies to understand mobile load performance. You can clear or manage cookies from your browser settings. Disabling session cookies will end your active login — your account data is not affected.
Where local law gives you a right to erasure, you can submit a written removal request through our support channels. Include your account ID. We will confirm what can be removed and what must be retained under applicable rules. Availability of this right depends on local law and eligible regions.
Send your question through in-app chat (accessible from the main menu after login) or via WhatsApp support. Include your account ID so we can locate your records quickly. For written requests about data access or correction, the same channels apply — there is no separate privacy email address.