App / Casino
These terms set out how falas4d operates your account, handles your data, and what applies when you access our platform from Indonesia. Access to our services depends on local law and is available only where local regulations permit it.
Our legal framework covers the relationship between falas4d and anyone who opens an account and uses our platform from an eligible region. By creating an account, you accept these terms as they apply in your jurisdiction. We do not extend access to regions where local law does not permit it, and we do not make claims about what that means for any specific location — eligibility is shown during the account registration flow. These terms govern how your account data is stored, how transactions through supported payment channels — including ShopeePay and LinkAja — are recorded, and how we handle requests from account holders to review or correct that data. Any activity you carry out through the platform, whether placing a bet on a Liga 1 match or loading a slot session via Starlight Spins, generates a transaction record attached to your account. That record stays with your account for as long as it remains active, in line with our data retention schedule. If local law in your region changes in a way that affects eligibility, we update access controls without notice to individual users. The current access status for your region is shown in the account dashboard after login.
ShopeePay deposits are logged as account transactions. Your wallet statement reflects each top-up.
LinkAja transfers appear in your account history with timestamps. Use these records for any payment query.
Every session and transaction is tied to your account ID. You can review the full history from your account page.
Access depends on where local law permits it. We show eligibility status during registration and in your account settings.
Not everything connected to your experience falls under this policy. Here is a clear split of what is inside and outside its scope, so you know where to look when a question comes up.
Login, session management, and account status changes are fully covered. If access is restricted due to regional eligibility, the reason is shown in your account dashboard.
Deposits and withdrawals through ShopeePay, LinkAja, and other supported channels fall under this policy. Dispute steps for a specific transaction are handled through our support team.
Game titles from our studios — including PG Soft, Pragmatic Play, and Bigtime Gaming — are licensed content. Rules about how those titles work are set by the provider, not by this policy.
External payment processors and network providers operate under their own terms. We record transaction outcomes on our side; disputes with the payment provider go through that provider's channel.
You have concrete steps available to you when it comes to the data and activity tied to your account. Reviewing your transaction history, correcting your profile details, raising a question about how your data is handled, and requesting support are all within your reach from the account area. To review records, log in and open the account history section — every deposit, session, and withdrawal is listed there with timestamps. To correct account details such as your registered name or contact information, go to account settings and follow the verification steps shown. If you have a question about how a specific piece of your data is used, submit it through the in-app support chat or via WhatsApp. Our team works through requests in the order received, and you will get a written response tied to your account reference.
Your full transaction and session history is available from the account history page after login. No request needed — it is always there.
Profile corrections go through account settings. Follow the identity verification steps shown on that screen before changes are saved.
Submit a data handling query through in-app chat or WhatsApp. Reference your account ID so the team can pull the right records immediately.
For anything that requires a manual review — a disputed transaction, an access issue, or a policy question — open a ticket through the support channel. Responses are sent to your registered account contact.
For policy-related questions, use the channels below. Each one routes to the team that handles account and legal queries. Have your account ID ready so we can match your request to your records without delay.
Open the chat icon from any screen inside the platform. This channel handles account queries, transaction questions, and data requests. Responses are logged to your account.
Send your account ID and your question to our WhatsApp support number. We handle policy questions, access issues, and transaction disputes through this channel as well.
Many policy actions — reviewing data, checking eligibility status, seeing current access terms — are self-serve in your account dashboard. Check there first before opening a ticket.
Account security and data handling are built into how the platform runs, not added on after the fact. Here is what we do and how you interact with each area.
We store account data — login records, transaction history, session logs — to operate your account and respond to support requests. Data is not shared with third parties outside of what is needed to process your payment through ShopeePay, LinkAja, or another supported channel.
We use cookies to keep your session active and to remember your device. Cookie preferences are adjustable from the account settings screen. Disabling certain cookies may affect how the lobby and payment flow behave on your device.
Your account is protected by the login credentials you set at registration. If you believe your account has been accessed without your knowledge, contact us immediately through in-app chat or WhatsApp. We will review the access log on our end.
Account records are kept for as long as your account is active, then for a period after closure as required by our retention schedule. To request a change or ask how long specific data is held, contact support with your account ID and the data type in question.
Below are questions we receive most often about account rights, data handling, and how these terms apply. If yours is not here, reach us through in-app chat.
Access depends on local law and is available where local regulations permit it. Your eligibility status is shown during registration and is also visible in your account dashboard after login. We do not make specific claims about which regions are open at any given time.
Log into your account and open the transaction history section. Every deposit — including those made through ShopeePay and LinkAja — along with withdrawals and session records, appears there with timestamps. No request to support is needed for standard history access.
Go to account settings and follow the identity verification steps shown on that screen. The system will walk you through what documents or confirmation steps are required before saving the change. If you run into a problem, contact us through in-app chat with your account ID.
After account closure, we retain your records for a period set by our data retention schedule. This covers transaction logs, login history, and identity verification records. To ask about a specific data type or request deletion where local law allows it, submit a request through WhatsApp support.
Reach us through in-app chat or WhatsApp support. Include your account ID and a description of the data handling question. We respond in writing, and the response is tied to your account reference so you have a record of it.
Transaction disputes for deposits made through ShopeePay or LinkAja are handled through our support team. The transaction record on our end is shown in your account history. For issues on the payment provider's side, you may also need to contact that provider directly, as they operate under their own terms.